Question 1

In the event of a power cut, will my alarm system still work?

Accepted Answer

Yes. In case of a power loss, the back-up battery will maintain your alarm protection for up to 12 hours depending on your alarm system specification (British standards state 8 hours minimum).

Question 2

Can I extend my warranty?

Accepted Answer

Yes. If you take out our comprehensive maintenance contract you can benefit from an extended warranty.

Question 3

Can I set my alarm for different areas, at night when I go to bed for example?

Accepted Answer

Yes, all our alarm systems can be fully-set or part-set for your peace of mind. For example, turning on ground floor detectors but leaving the upstairs off.

Question 4

Will my pets set off my alarm when I’m at work?

Accepted Answer

When we install your alarm system we can install pet-friendly sensors, which will ignore your dogs and cats. Just let the engineers know your requirements before work begins.

Question 5

Will the work create a big mess?

Accepted Answer

We try to minimise the disruption or inconvenience caused when we carry out any alarm installation. We sweep or vacuum up dirt if necessary as we work. We promise to cause as little disruption as possible.

Question 6

Are alarms easy to use?

Accepted Answer

The alarms we install are very user friendly. In most cases a 4 digit pin, swipe fobs or key fobs will set and unset the system. A simplified user guide and full training is provided and we are here to help, so you can call us if you have any questions.

Question 7

Will I get a reduction in my insurance?

Accepted Answer

Which? Magazine conducted a survey in 2008 and found that most insurers offer a discount of between 2% and 15% on the cost of home contents insurance for homes with a professionally installed and maintained intruder alarm.

Question 8

How loud is the external siren and how long will it sound for?

Accepted Answer

Our external sirens sound at around 120db. We usually set a 15 minute cut-out timer, so the neighbours are not annoyed in the unlikely event of a false alarm. After the timed out period, the alarm with automatically reset, so your property is still covered.

Question 9

Will my alarm go off and annoy my neighbours?

Accepted Answer

No. Our correctly installed systems are very reliable from top manufacturers, and are unlikely to give false alarms. If a power cut occurs, a rechargeable battery will support the system for a minimum of 8 hours, and sounds will stop after a 15 minute period.

Question 10

What happens if my neighbours ignore the alarm?

Accepted Answer

Additional equipment can be added to the alarm, linking it to a telephone line that calls either your mobile, office or relatives, whenever your alarm goes off, alerting you of a potential problem

Question 11

Are you NSI Gold approved?

Accepted Answer

Yes. We are a fully compliant NSI Gold approved company with ISO9001, with fully health and safety compliance, and CHAS approval.

Question 12

Can I have a separate alarm system in my garage?

Accepted Answer

Yes, our systems can be extended into garages and other outbuildings.

Question 13

Can my house have an alarm system?

Accepted Answer

Yes, we have not come across a property that we have not been able to install one of our systems into. We have fitted systems in almost every type of building such as bedsits, apartments, new builds, older houses, listed buildings, schools, shops, offices, garages, outbuildings, factories, commercial units, caravans, park homes, bungalows and even a storage container.

Alarm system FAQs

Wilkin have got all the answers to your alarm system FAQs

If you're in the Sheffield, Barnsley, Doncaster, Rotherham, Chesterfield & Hope Valley area area, contact us

0114 352 3268

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