Alarm Maintenance

Alarm repair and maintenance contracts

Make sure your domestic or commercial security system is working perfectly with Sheffield-based Wilkin Alarm Ltd's maintenance services. 
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24-hour call-out service

We consider that regular maintenance of alarm systems is essential to ensure correct working and to reduce false alarms.
Many insurance companies require 24 hour maintenance contracts of alarm systems to allow them to issue comprehensive insurance policy cover. We specialise in the maintenance of intruder alarm systems.

It is vital that alarm systems are working correctly at all times, if a break-in occurs and the system is found to be faulty then the insurance cover could be invalid. The sensible way to ensure correct working of the system is to have a 24 hour maintenance/service contract which includes an annual professional routine service call.
It is a requirement that NSI Gold companies can provide a 24 hour maintenance/service contract.
24 hour service
security systems

Maintenance of audible systems

We offer two types of contracts for the maintenance of audible systems.

1. A SERVICE ONLY CONTRACT WHICH COVERS THE FOLLOWING:-
  • One routine service call per year, to check and ensure correct working of the system.
  • 24 hour call-out facility. You'll speak directly to our engineer, average time to site after receiving a call is less than 1 hour (British standards Allows up to 4 hours).
  • FREE telephone help desk during normal business hours i.e. 9am to 5pm Monday to Friday.
  • Please note ALL call-outs other than the yearly service call are chargeable, all parts including replacement batteries are chargeable.

2. A FULLY COMPREHENSIVE MAINTENANCE CONTRACT WHICH COVERS THE FOLLOWING:-
  • One routine service call per year, to check and ensure correct working of the system.
  • Full 24 hour call-out. You speak directly to our engineer, average time to site after receiving a call is less than 1 hour (British standards allow up to 4 hours).
  • All components installed by Wilkin Alarms Ltd. are covered for FREE replacement or repair of the equipment due to normal fair wear and tear. Damage by third parties, water etc. are chargeable.
  • Batteries when changed on routine service visits are FREE OF CHARGE.
  • FREE telephone help desk during normal business hours i.e. 9am to 5pm Monday to Friday.

Maintenance of police call systems

Every system that is connected to the police must have a 24 hour maintenance contract in place, as this is a police and insurance company requirement. Regular service and maintenance helps reduce false alarms and 24 hour cover ensures the alarm is always working, which is normally a requirement of your insurance company.

As an NSI Gold company, we are approved by both the police and insurance companies to install and maintain police call systems which operate via our monitoring centre (A.R.C).

MAINTENANCE CONTRACT FOR POLICE CALL SYSTEMS
  • Our police call (Redcare GSM) maintenance contract is second to none. The main points it covers are:-
  • Two routine service calls per year, to check and ensure correct working of the system.
  • Full 24 hour call-out service. You'll speak directly to our engineer, with an average time to site after receiving a call is less than 1 hour (British standards allow up to 4 hours).
  • For the first 3 years, all major components, i.e. control equipment, Redcare STU, sounders (see terms and conditions for full details) are covered for FREE. Replacement or repair of the equipment due to normal fair wear and tear, damage by third parties, water etc. is chargeable.
  • Batteries when changed on routine service visits are FREE of charge.
  • FREE telephone help desk during normal business hours i.e. 9am to 5pm Monday to Friday.
secured house
Wilkin Alarms Ltd offers a rapid response for alarm repair and maintenance in the Sheffield and surrounding area. Call
0114 267 0011
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