FAQ

Alarm installation and maintenance FAQs

Trust the experts at Wilkin Alarms Ltd of Sheffield to install a wide range of security systems for your residential or commercial property. 
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Security systems that meet industry standards

To ensure your home or office is well-protected, we can install a variety of devices like intruder alarms and CCTV systems. When you choose the experts at Wilkin Alarms Ltd, you can rest assured knowing that we will design a completely bespoke security system for your property that meets your requirements. We are a NSI Gold approved company, installing security systems to BS 4737 / EN 50131, PD 6662 and DD 243 standards. If you have any questions about the services we offer, please take a look at our FAQ section below, or get in touch with our team today.
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Frequently asked questions

In the event of a power cut, will my alarm system still work?
Yes. In case of a power loss, the back-up battery will maintain your alarm protection for up to 12 hours depending on your alarm system specification (British standards state 8 hours minimum).

Can I extend my warranty?
Yes. If you take out our comprehensive maintenance contract you can benefit from an extended warranty.

Can I set my alarm for different areas, at night when I go to bed for example?
Yes, all our alarm systems can be fully-set or part-set for your peace of mind. For example, turning on ground floor detectors but leaving the upstairs off.

Will my pets set off my alarm when I’m at work?
Yes. When we install your alarm system we can install pet-friendly sensors, which will ignore your dogs and cats. Just let the engineers know your requirements before work begins.

Will the work create a big mess?
We try to minimise the disruption or inconvenience caused when we carry out any alarm installation. We sweep or vacuum up dirt if necessary as we work. We promise to cause as little disruption as possible.

Are alarms easy to use?
The alarms we install are very user friendly. In most cases a 4 digit pin, swipe fobs or key fobs will set and unset the system. A simplified user guide and full training is provided and we are here to help, so you can call us if you have any questions. 

Will I get a reduction in my insurance?
Which? Magazine conducted a survey in 2008 and found that most insurers offer a discount of between 2% and 15% on the cost of home contents insurance for homes with a professionally installed and maintained intruder alarm.

How loud is the external siren and how long will it sound for?
Our external sirens sound at around 120db. We usually set a 15 minute cut-out timer, so the neighbours are not annoyed in the unlikely event of a false alarm. After the timed out period, the alarm with automatically reset, so your property is still covered. 

Will my alarm go off and annoy my neighbours?
No. Our correctly installed systems are very reliable from top manufacturers, and are unlikely to give false alarms. If a power cut occurs, a rechargeable battery will support the system for a minimum of 8 hours, and sounds will stop after a 15 minute period.

What happens if my neighbours ignore the alarm?
Additional equipment can be added to the alarm, linking it to a telephone line that calls either your mobile, office or relatives, whenever your alarm goes off, alerting you of a potential problem

Are you NSI Gold approved?
Yes. We are a fully compliant NSI Gold approved company with ISO9001, with fully health and safety compliance, and CHAS approval.

Can I have a separate alarm system in my garage?
Yes, our systems can be extended into garages and other outbuildings.

Can my house have an alarm system?
Yes, we have not come across a property that we have not been able to install one of our systems into. We have fitted systems in almost every type of building such as bedsits, apartments, new builds, older houses, listed buildings, schools, shops, offices, garages, outbuildings, factories, commercial units, caravans, park homes, bungalows and even a storage container.
For alarm installation and repair in Sheffield and the surrounding area, call Wilkin Alarms Ltd on
0114 267 0011
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